Author Archives: Frank

Penny Wise, Customer Foolish

      Comments Off on Penny Wise, Customer Foolish

Owners and managers of most commercial operations do everything they can to attract and hold loyal customers. These businesses understand that once a customer has been won over, that individual’s… Read more »

Sales Blinders

      Comments Off on Sales Blinders

How much sales training is enough? Personally, I believe a Radio sales rep cannot get enough training. With over 30 years in the business, I was always learning something new…for… Read more »

Tools of the Trade

      Comments Off on Tools of the Trade

Like many–if not most–Radio professionals, I’ve had the good fortune to work for a variety of station owners. Some owners are excellent, and these are the ones that truly understand… Read more »

The Radio Barometer: No Change

      Comments Off on The Radio Barometer: No Change

Working in Radio through the recession of the late ’70’s and various minor economic downturns over the decades, a pattern started to emerge. Somehow, local retailers managed to sense a… Read more »

Nothing to Miss

      Comments Off on Nothing to Miss

Hitting the “scan” button on your car radio these days can bring a deepening level of disappointment. Is it just me, or is there a bland sameness to music stations… Read more »

Best of Both Worlds

      Comments Off on Best of Both Worlds

A sales consultant I know was recently telling me about one of his clients. He said the stations were experiencing a rough period — this is unusual? — and some… Read more »

The Incredible Blog Post

      Comments Off on The Incredible Blog Post

Yes, it’s the most unbelievable blog post! We’re blogging like never before! And you’re going to read fantastic words that are so incredible you won’t believe them ’til you see… Read more »

Let’s Be Fair

      Comments Off on Let’s Be Fair

The topic of Radio paying performance rights to recording artists has been tossed about like a hot potato for the past several months. And there are good arguments on both… Read more »

Getting Out While The Getting Is Good

      Comments Off on Getting Out While The Getting Is Good

It has been eleven months since this blog has addressed a political topic. The accuracy of that previous observation is yet to be determined, but certainly appears to have gained… Read more »